domingo, 1 de julio de 2012

A Humorous Guide to Selling Online

Our friends at CPC Strategy have mapped out the social and search advertising landscape and how it relates to selling online with a

Source: http://www.getelastic.com/a-humorous-guide-to-selling-online/

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Did Apple just become a mobile, local search engine?

With the announcement that in iOS6 the default maps application will no longer be powered by Google Apple has suddenly become a pretty major player in the local search space. There are millions of iPhone & iPad users in the UK and a large percentage of them use the maps application to find local businesses

Source: http://www.branded3.com/seo/apple-just-become-mobile-local-search-engine/

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Twitter Cards, Open Graph & Social Meta Data

Two days ago, Twitter introduced a new system called Twitter Cards. It allows site owners to enhance the expanded tweets Twitter creates for their site, much in the same was as �OpenGraph tags give site owners the chance to determine what their posts & pages will look like when shared on Facebook. In fact, Twitter [...]

Twitter Cards, Open Graph & Social Meta Data is a post by on Yoast - Tweaking Websites.A good WordPress blog needs good hosting, you don't want your blog to be slow, or, even worse, down, do you? Check out my thoughts on WordPress hosting!

Source: http://feedproxy.google.com/~r/joostdevalk/~3/QeKlh469Q54/

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Ha! Bullets Can't Hurt ME

Negative SEO vs Sabotage

Just about any independent SEO worth their weight who publishes a number of websites has at least once hit a snag & been filtered or penalized. A person can say "not me" but how do they operate optimally in both the short term and long term if they never operate near limits or thresholds? But now that Google has begun actively penalizing sites for unnatural link profiles & tightening these thresholds, competitors have been giving one another shoves. Some of the most widely highlighted examples of crappy SEO were not attempts at SEO, but intentional competitive sabotage.

Why Many SEO Thought Leaders Remain Ignorant About SEO

Recently there have been numerous claims that negative SEO doesn't work made by people who should know better.

Many of them don't know any better though, due to a combination of being naive, trusting public relations messaging as being the truth, and a general lack of recent experience on smaller sites.

If someone only...

  • does consulting for large corporate clients
  • works in house at a big company
  • publishes a site about SEO and doesn't build & market sites in competitive areas

... it is easy to bleat on about how negative SEO isn't generally possible except for weak sites. Sites that (allegedly) deserve to be hit & must (obviously) lack quality to be so weak.

The Risk of Labeling "Spam"

As highlighted above, some of the most frequently & widely cited spam examples were not examples of spam, but examples of competitive sabotage. Thus anyone who recommends highlighting "spam" can potentially hose businesses that did nothing wrong.

Why Many SEO Consultants Pretend Success & Cheer Brand

Most sites focused on search typically write a syndication of Google fluff public relations and/or are doing cloaked sales pieces claiming that the death of spammers is great because they and their clients keep becoming more successful. Its all fake it until you make it / fake it until you too are driven out of the ecosystem & pretend things are always getting better even when signs point the other direction. This is done for a variety of reasons:

  • not wanting to lose access to Google
  • signaling you have experience working with big brands
  • wanting to signal that you are a safe play in the marketplace

Nobody ever got fired for choosing IBM.

Marketers Sell Whatever Google Promotes

It is far easier to get paid to do nothing than it is to get paid to fight against the waves of the ocean.

So long as Google keeps feeding macro-parasites trying to kill off smaller & independent players you can expect a lot of consultants to push themselves as being a good fit for the big brands that Google is explicitly designing their algorithms around promoting. However this trend won't last forever. Many of those bigger sites are becoming ad networks & at some point Google will see that competitive threat for what it is. They will then decide "the user" would like a bit more diversity in the results & to see more smaller sites rank.

Most Businesses Must be Small

Much like wealth, business distributions follow power laws & most businesses are small in scale. Sure "build brand" is a nice cure all, but building a strong brand requires scale. Not all businesses have the margins required to build brands. And businesses take time to grow.

Quality vs Scale

Scale & quality are not the same thing. Some businesses are intentionally kept small because their owners feel scale requires compromising on quality. Remember the Olive Garden review that went viral, or what the biggest banks did to the global economy a few years ago?

Most Big Companies Start Off Small

Since going public in 1987, Fastenal has been the fastest growing public company. The company was started by a guy who was sorting bolts and nuts in his basement. Now that they are worth $13 billion they are virtually untouchable, but if 30 years ago online was a big sales channel & someone negative SEOed him his business could have been toast.

Big businesses come from small businesses, as does most innovation. However, if the underlying market is absurdly unstable that retards investment in growth and innovation in companies like Fastenal:

The Fastenal story began in November 1967 when company founder Bob Kierlin opened the very first Fastenal store in his hometown of Winona, MN. The front counter was a salvaged door, about a dozen people attended the "grand opening" weekend, and the first month's sales totaled $157.

One of the biggest failures of modern societies is the self-serving myth of too big to fail.

If SEOs believe that size of a business is the primary legitimate proxy for quality, they should either hire thousands of employees or go get a job at Wal-Mart.

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Source: http://www.seobook.com/negative-seo

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Penguin, Panda, it?s not that black and white..

We're getting quite a few site review requests and SEO consultancy requests recently for people that have been hit by a sudden drop in traffic after the recent Google Penguin update. Because there has been quite some news about Google's Penguin update and before that its Panda update, people are blaming those. In our perspective, [...]

Penguin, Panda, it’s not that black and white.. is a post by on Yoast - Tweaking Websites.A good WordPress blog needs good hosting, you don't want your blog to be slow, or, even worse, down, do you? Check out my thoughts on WordPress hosting!

Source: http://feedproxy.google.com/~r/joostdevalk/~3/UDijxOyZ450/

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Google Paid Inclusion Programs: Buy a Top Ranking Today

Google announced they were going to extend their vertical paid inclusion program to product search queries, where the paid inclusion results are put inline with the organic search results, often driving most (if not all) of the organic search results below the fold.

The layout of the result looks something like this

Or if you put it in Google's browser analysis tool, it looks something like this

And with that move, if you are in ecommerce & you don't rank #1 you are essentially invisible to most searchers.

As John Andrews highlighted on Twitter: "Notice Google tells us "paid relationships improve quality" and then penalizes for paid links?"

As always, it is more profitable to follow Google's biz dev team than Google's public relations pablum.

In some cases Google might include 3 or 4 different types of monetization in a search result. In the below search result Google includes:

  • AdWords ads
  • Google Offers
  • Hotel Comparison ads
  • Hotel Price ads


And those are *in addition* to featuring promotional links to Google Maps & Google+ in the search results. Further, some of these vertical results consist exclusively of paid inclusion & then have yet another layer of PPC ads over the top.

As SEOs we focus a lot of energy on "how do I rank 1 spot higher" but when the organic results are displaced and appear below the fold why bother? The issue of the incredibly shrinking organic result set is something that can't be over-emphasized. For many SEOs the trend will absolutely be career ending.

AdWords, product listing ads, brand navigation, product search, local, etc. A result like this has a single organic listing above the fold & if Google decides to rank their local one spot higher then that turns to zero.

If you look at the new TLD announcement Google applied for .MBA & .PhD (as well as many names around entertainment, family & software). Thus it is safe to say that education will eventually be added to local, video, media, shopping & travel as verticals where Google is displacing the organic results with links to more of their fraternal listings. About the only big categories this will leave unscathed will be real estate, employment & healthcare. However those first 2 are still in contraction during our ongoing depression & Google blew a lot of their health credibility by pushing those illegal ads for steroids from a person posing as a Mexican drug lord.

In addition to these fixed vertical that cover the most profitable areas of search, Google is also building a "vertical search on the fly" styled service with their knowledge graph. Their knowledge graph extracts data from 3rd party websites & then can be used to funnel traffic and revenue to Google's various vertical services. To make it seem legit, Google will often start by sending some of the traffic onto 3rd party sites, but the end destination is no different than product search. While it is a "beta" product it is free to justify an inferior product being showcased front & center, but after Google gets enough buy in they monetize.

There is a non-subtle difference between Google's approach and Microsoft's approach to building a search ecosystem.

Sucking the Brains Out of the Internet

After Google was unable to acquire Yelp they offered Yelp (& sites like TripAdvisor) an ultimatum: "either let Google steal your content & displace you with a competing service consisting largely of the stolen content, or block GoogleBot if you don't like it." While Google sucks in the value created by such 3rd party sites, they also explicitly exclude them from various vertical services aligned with the most valuable keywords. Yet at the same time, all this is to be seen as legitimate because there is a computer used somewhere. It as though humans are not making these profitable business decisions at all & so Google hires lawyers to write coin operated legal opinions about how computer generated results are free speech.

Nextag's CEO wrote a scathing article about Google in the WSJ, which promoted a response from Amit Singhal.

If you've wondered why Google keeps appearing before regulators, keeps being called evil, was just sued by the Texas AG, & has their own hate organization the above exemplifies why.

Let's compare that behavior against Yahoo! or Bing.

Yahoo! has long been considered out of the search game, yet when they want to have a competitive advantage they do things like license photos from Getty. They use the content with permission on agreed terms.

Google's approach is more along the lines of "scrape it now & figure out legal later." And after a long enough period has passed they will add monetization & mix it into the core of their offering, like they recently did with books:

This launch transitions the billions of pages of scanned books to a unified serving and scoring infrastructure with web search. This is an efficiency, comprehensiveness and quality change that provides significant savings in CPU usage while improving the quality of search results.

Both Bing & Google are creating knowledge graphs. Bing does things like partner with Britannica, Yelp & Qwiki.

Eric Enge interviewed Stefan Weitz about the new Bing interface. As part of that interview, Stefan described Bing's editorial philosophy on building a search ecosystem

We partner with 3rd party services instead of trying to build or acquire them. There are probably something like a million apps out there today.

I talk to probably two dozen start-ups every week that are doing different cool things on the web. To think that we are ever going to be able to actually beat them, or out-execute them (when they are talking about 12 guys with half a million angel funding building some really interesting apps), it is just not likely.

Ars Technica also has a piece discussing the creation of entity graphs (which is where the "sucking the brains" line came from). A key difference between Bing & Google is that Bing feels they should partner with sources & link out, whereas Google links the results back into more Google searches. What's more, when Google features their own vertical results in many cases links to the data sources are not provided at all & you stay on a fully Google experience, in spite of the cost to 3rd parties in building & maintaining databases that are scraped to power Google's offerings.

Off the start forays into new categories might provide some value to publishers in order to get buy in, but eventually the "first hit free" stuff shifts to paid & Google continues to displace publishers across more and more of the ecosystem, using content scraped from said publishers.

Funding Scraping

When Google or Apple drive cars around the country or fly military-grade planes over cities to create 3D maps of cities they are creating databases & adding new information. Outside of collecting private data (like wifi payload data) there is little to complain about with that. They are adding value to the system.

However, at the same time, Google not only scrapes themselves, but they are a revenue engine that drives a lot of third party scraping. And they design penalties in a way that allows those who scrape penalized sites to outrank them. With batch penalty updates some folks can chain redirects, expired domains & so on to keep exploiting the combination of copyright violations & Google penalties to make a mint. Google also had a long history of funding Traffic Equalizer sites, sites like Mahalo that would take a copy of a search result & auto-generate a page on it, newspaper sites that would hang auto-generated stub preview articles on subdomains, & sites like eHow which integrate humans into the process.

While many sites are still penalized from the first version of Panda, downstream referrals to eHow.com from Google in the US were up over 9% last month. They know "how to create SEO content."

Yes, this really is an ad inside an ad, from eHow.

Recently a start up that launched a couple years ago decided to take their thousands of subdomains of scraped databases & partner with authoritative websites to syndicate that content around the web. Some of those get double listings & for some search queries there is the same page (with a different masthead logo) 5 different times. Those sites don't get hit by duplicate content filters or algorithms like Panda because they have enough domain authority that they get a free pass. Including AdSense in the set up probably makes it more palatable to Google as well.

If you have scale you can even auto-generate a bunch of "editorial" questions off the database.

More data = more pages = more questions and comparisons = more pages = SEO alchemy (especially if you don't have to worry about Panda).

The parent scraper site includes links back to itself on every syndicated page, which to some degree makes it a glorified PageRank funnel. WPMU.org got smoked for syndicating out a sponsored theme on one of his own sites, but the above industrial-scale set up is somehow reasonable because it was launched by a person who sold their first start up to Google (and will likely sell this start up to Google too). The site also includes undisclosed affiliate links & hands out "awards" badges to the best casual encounter sex dating sites, which then get syndicated around the web & get it many inbound links from "high quality" porn sites.

I won't name the site here for obvious reasons, but they are not doing the above in a cloak of darkness that one has to look hard to find & do deep research to patch together. For some search results they are half or more of the search result set & they even put out press releases when they add new syndication partners, linking to numerous new automated subdomains or sections within sites related to various categories.

When the search results look like that, if you do original in-depth reviews that are expensive there is zero incentive structure to leaving your content and ratings open to Google and these sort of scraper/syndicaters.

There is always a new spin on the mash up low end content with high trust websites and try to feed it into Google. So long as Google biases their algorithms toward big brands & looks the other way when they exploit the ecosystem that trend will not end.

The Illusion of Choice

It is hard to see & feel the cost of a dominant market participant unless you have to do business negotiations with them:

The Independent Publishers Group, a principal distributor of about 500 small publishers, recently angered Amazon by refusing to accept the company?s peremptory demand for deeper discounts. Amazon promptly yanked nearly 5,000 digital titles. Small-press publishers were beside themselves. Bryce Milligan of Wings Press, based in Texas, spoke for most when, in a blistering broadside, he lambasted Amazon, complaining that its actions caused his sales to drop by 40 percent.

However, even when companies are brutal in some aspects they do amazing things in other areas, so one has to weigh the good with the bad.

Now more than ever we are drowning in perceived choice, but if you look at market after market they are far more consolidated on the business side.

Into hipster indie music? Those labels are heavily reliant on the bigs. The increased flow of online streaming royalties will further increase the consolidation as big businesses prefer to negotiate with other big businesses & small players lack the resources needed to move the needle.

At any point Google can fold one vertical into another or extend out a new model. The Android Marketplace feeds into Google Play, Google local feeds into Google+, Google search force feeds just about everything else & even free offerings on sites like YouTube will eventually become pay to play stores.

Where Google lacks marketshare & forced bundling isn't enough to compete they can buy the #2 or #3 player in the market & try to propel it to #1 using all those other forms of bundling.

Part of what made search competitive against other platforms was its openness & neutrality. But if the search results are Wal-Mart over and over again (or the same scraped info 5 times in a row, or a collection of internal listings) then the system becomes more closed off & the perception of choice becomes an illusion. John Andrews wrote a couple great Tweets expressing the shift in search:

  • "Google SEO is no longer worth the effort for those who are not writers, artists, speakers, trainers, or promoters. What happened to Search?"
  • "If you want to see what Google will look like after it locks up, look at Apple. ipad users are already "managed" very tightly."

When companies try to expand the depth of their platform with more features it is a double edged sword. At some point they capture more value than they create and are no longer worth the effort. When they get to that stage it becomes a race to the bottom with scrapers trying to outscrape one another. Then in turn the company that created the ecosystem problem uses the pollution they rewarded to further justify closing off the system, guaranteeing only more of the same. Those who actually add value move on looking for greener pastures.

Protecting Privacy

Google promotes that they make browsing safe & Firefox will soon stop passing referrer data. Apple was granted an anti-Big Brother patent. StopBadware partnered with Google, Facebook & others to create a self policing industry organization named the Ads Integrity Alliance.

When these companies are not busy "protecting" users they acquire recognition technology, collect a treasure trove of personal data, deliver fake endorsements, provide false testimonials & sell off the data to third parties.

Microsoft filed a patent for serving mood-based ads & there is research on how depressed people use the internet.

These companies compete on both the hardware & software level, collecting more data & creating more ad formats.

A label or an interest is a vector for ad targeting. There is no need to worry about de-anonymizing data for ad targeting when it is all in-network and you monitor what someone does, control which messages they see, & track which ones they respond to. Tell someone something often enough and they may believe it is true.

The Contempt Large Companies Have for their Customers

There is a sameness to customer service from a lot of big companies. They spend loads & loads to track you and market to you, but then disappear the moment things go wrong, as they are forbidden to care.

Perhaps the only thing worse that AOL's customer support is the unmoderated comments on the YouTube page.

Google will rate YOUR customer service, but when it comes to customer service FROM them you are on your own:

Denise Griffin, the person in charge of Google?s small customer-support team, asked Page for a larger staff. Instead, he told her that the whole idea of customer support was ridiculous. Rather than assuming the unscalable task of answering users one by one, Page said, Google should enable users to answer one another?s questions.

Even their official blog posts announcing that they are accepting customer feedback for your applications go unmoderated.

This sort of contempt exists at essentially all large companies.

Everything seems on the up & up, but that "private listing" was maybe for a counterfeit product.

If it isn't a counterfeit & you get too good of a price you are threatened with a lawsuit, and the branded network falls behind a "oh we are just a marketplace and can't be bothered to give a crap about our customers" public relations angle.

If a company has size there is a limit to how much they can invest in any individual transaction. And so ebooks made of YouTube comments invade Amazon.com.

Apple creates "beautiful" products designed around forced obsolescence:

The Retina MacBook is the least repairable laptop we?ve ever taken apart: unlike the previous model, the display is fused to the glass?meaning replacing the LCD requires buying an expensive display assembly. The RAM is now soldered to the logic board?making future memory upgrades impossible. And the battery is glued to the case?requiring customers to mail their laptop to Apple every so often for a $200 replacement. The design may well be comprised of ?highly recyclable aluminum and glass??but my friends in the electronics recycling industry tell me they have no way of recycling aluminum that has glass glued to it like Apple did with both this machine and the recent iPad. The design pattern has serious consequences not only for consumers and the environment, but also for the tech industry as a whole.
...
Every time we buy a locked down product containing a non-replaceable battery with a finite cycle count, we?re voicing our opinion on how long our things should last. But is it an informed decision? When you buy something, how often do you really step back and ask how long it should last? If we want long-lasting products that retain their value, we have to support products that do so.

One last bit of absurdity on the YouTube front. Google recently threatened to sue a site designed to convert YouTube videos into MP3s.

  • How does Google's "computers deserve free speech rights" & shagging 3rd party content to fill out their own vertical search services compare against their approach when someone uses YouTube content in a way Google does not desire?
  • There are AdWords ads promoting free unlimited MP3 downloading & song burning bundled with shady adware.
  • Google's AdSense for domains funds boatloads of cybersquatting. While Google threatened to sue this particular site, they could have just took the domain due to it cybersquatting on the YouTube trademark. The fact that they chose to turn this into a press event rather than simply fix the issue shows that this is more for posturing.
  • Further aligned with the above point, while Google singled out a specific MP3 conversion site, there are other sites designed around doing the same exact thing which are PREMIUM ADSENSE PARTNERS, with the body of the page looking like this:

How Small Companies Are Taxed With Uncertainty

When Google decided to move away from direct marketing to brand advertising things that are often associated with size, scale & brand recognition became relevancy signals.

For big brands there is no shortage of companies trying to service the market that Google is favoring. For smaller companies it's a struggle. There are so many things to know:

  • how to create & pitch feature content
  • what do unnatural link warnings mean & how do I interpret reinclusion request replies?
  • how much to invest in marketing, where to invest it, how to balance the need for short term cashflow with the required reinvestments to build real (or fake) brand signals
  • how long does the market have left before Google enters the niche and destroys the opportunity that organic SEO once represented
  • should you run 1 website, or many to hedge risks? and how many is optimal?
  • how big should your site be?
  • if one of your sites gets penalized, should you try to fix it up, should you start over with a new site, or should you consider SEO to be a pointless goal?

Google mentions that they want people to do what is best for the user & not worry about Google, but that advice is a recipe for pain

If you do not run a large & authoritative website there are so many landmines to trip over with the increasing complexity of SEO. And any of Google's "helpful" webmaster messages can suspend a webmaster in fear, leading them to an eventual bankruptcy.

Small companies need to do all sorts of canonicalization hoops & prune content and such to hope to avoid algorithms like Panda. Then Google changed their host crowding preferences to let some large sites get up to 8 listings in a single search result page for their LACK OF effort. Those larger sites can then partner with glorified scraper sites that syndicate databases feeding on domain authority with no risk of Panda.

Due to how Google penalizes smaller sites, those that rewrite their content will outrank them when they get hit. These horrible trends are so obvious that even non-SEOs like Tim Carter (who was a Google golden boy for years) highlights how the tables have tilted away from what is most relevant to what pays Google the most.

The promise of the web (especially search) was that it could directly connect supply and demand. However, just like propaganda promoting the superiority of certain countries in the physical world, it is unfortunately fast becoming a myth.

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Source: http://www.seobook.com/paid-inclusion

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Social Media: The Key to Surviving the Evolving SEO World

Google’s bias for their own services has many people rethinking their SEO strategies. It even begs the question of whether SEO is still worth the effort.

Despite the seemingly disheartening future of SEO, I share the opinion of many who …

Social Media: The Key to Surviving the Evolving SEO World was originally posted on the Phoenixrealm SEO Blog by Gary Cottam.

You can connect with Gary on Google+, on Twitter @garycottam, or follow these links to find out more about Doublespark SEO or Doublespark Web Design.

Source: http://feedproxy.google.com/~r/phoenixrealm/UynW/~3/NrSG5Sp9JeQ/

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